PM Electronics is committed to providing a high-quality service, effective project management and outstanding customer service. This includes ensuring that we meet and exceed any relevant industry-specific regulations or standards.
All employees are encouraged to take responsibility for the quality of their own workmanship and to work with their colleagues towards the goal of “zero defects”, a philosophy emphasised throughout the company, not just limited to those directly involved with manufacturing output.
We continuously review our practices and procedures to ensure that we maintain a high standard of product quality and we constantly look to improve our systems towards the goal of “zero defects”. We are on hand to deal with any customer queries on a one to one basis.
In order to provide a solid foundation from which it can assure customers that services will be of the highest quality and reliability, PM Electronics has implemented a Quality System certified to the internationally recognised rigorous standards of ISO (the International Organization for Standardization) 9001:2015. We are externally audited on an annual basis to ensure we maintain the high standards required.
The standards relate to the methods used to produce the products and to control the services that PM Electronics supplies to their customers ensuring they consistently receive a high-quality and first-class service every time. Adherence to this Quality System is mandatory throughout the Company.
The Quality Manual and Quality Assurance Procedures form the basis of PM Electronics commitment to both customer satisfaction and sound business practice. By following these procedures, strong relationships with customers and suppliers can be built upon clearly defined requirements and responsibilities thus ensuring that performance expectations are met.
The continuous review of our internal procedures and our detailed Quality Management System along with regularly improving our practices guarantees you can be certain you are getting the outstanding quality you rely on.
Internal auditing is one of the fundamental activities for maintaining a Management System and assessing compliance with specified requirements.
With Continual Improvement being one of the key Quality Management Principles of ISO 9001, internal auditing goes beyond compliance and becomes one of the key drivers of business improvement.
- Ensuring the adequacy of a Quality Management System (QMS)
- Ensuring that the documented system is in compliance with ISO 9001:2015
- Managing the effectiveness of the documented system and efficiency of the operation
- Identifying opportunities for process and business improvement
PM Electronics recognises that its activities have an environmental impact and it is a Company objective to minimise this effect through having an effective Environmental Management System.
We are committed to the protection of the environment and the promotion of sustainable development.
As an organisation we will:
- Endeavour to prevent pollution, reduce waste, encourage recycling and reduce energy consumption
- Monitor and examine our environmental performance and implement continuous improvement
- Meet the requirements of all relevant environmental legislation
We try to re-use as much packaging as possible. All remaining rubbish is removed from PM Electronics premises and transported to a designated recycling station.
PM Electronics have been working to reduce the number of potentially harmful chemicals it uses in the production of customer’s products (i.e. changing to lead free, no clean solder and using only water-based conformal coating).
All of our soldering irons have Temp Setback and Auto-Off, which helps maximise tip life and saves on energy usage.